One major hassle with customers is that, because each holster is hand made, and not made like spaghetti, every case is hand sewn, which can result in some very small discrepancies when it comes to that perfect fit.
Luckily, because we use high quality top of the-line New Zealand sourced leathers, we know that they will not only take a pounding and deliver very long life, they will also stretch to accommodate those difficult sizes.
Here is a brief outline of the steps we recommend anyone who finds that their Nutshell is too tight undertakes before sending us an email voicing their concerns that we may have sent them a product that is too small to be usable.
1) Dampen the case with water (not soak!) and then find something larger than your device assembly – like a hipflask, timber shape or even stiff cardboard – and FORCE it into the holster.
2) Let the holster dry S-L-O-W-L-Y overnight.
3) Remove the filler packing and insert your phone.
Recently a customer was concerned that we had shipped him the wrong holster because his Nutshell was too tight to protect his iPhone 6 Plus in the Apple leather cover. But after following the instructions above, he sent us this response;
"By jamming in some objects and filling the spaces around the edges and ends with cardboard so it was so tight I could hardly pull it out and wetting the pouch and filling under a faucet and leaving to dry over night the phone and bumper fit loosely and can be removed easily. Thank you so much for your patience and persistence in helping me achieve the pouch I wanted."
This process worked for him, and it can work for you too.
Thank you for choosing nutshell.